About Harrington & Horne
With a bewildering array of financial products and services available from hundreds of providers, making your own arrangements to plan for the important decisions in life, can seem more than a little daunting.
Our Credentials
With over 30 years experience in the financial and property markets, Harrington & Horne Financial Services Ltd success has been based upon finding the most suitable financial solutions for our clients throughout their lives.
We are directly authorised and regulated by the Financial Conduct Authority.
Independent Financial Advice
As Independent Financial Advisers we are able to survey the entire market to find and provide you with the most suitable advice to meet your needs, without any bias towards a particular lender or product provider.
Our Services
We are able to provide advice either upon a fee, commission or a combination of fee and commission basis, subject to your requirements as outlined in our About Our Services & Costs key facts document. Initial consultations are free of charge. Full details of our Terms of Business are outlined in our Client Agreement.
At Harrington & Horne Financial Services Ltd, we are committed to offering our customers the highest possible standards of service. In so doing we are pleased to support the Financial Conduct Authority initiative ‘Treating Customers Fairly’.
We recognise that both we and our customers have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you.
Our commitment to you
We will:
- provide you with clear information about the products and services we offer, including fees and charges
- ascertain your individual needs, preferences and circumstances before recommending a product
- only recommend a product that we consider suitable for you and that you can afford
- not recommend a product if we can’t find one we consider suitable
- encourage you to ask if there’s something you don’t understand
- give you access to a formal complaints procedure should you become unhappy with our service
How you can help us
To help us give you the most appropriate advice, we will ask you to:
- tell us as much as possible about your income and outgoings, to enable us to properly assess how much you can afford
- let us know about changes that might affect your eligibility or suitability for an existing or potential product
- let us know if there is any aspect of our service, or of a product we have discussed or recommended that you don’t understand
- tell us if you think there are ways we can improve our service
Harrington & Horne Financial Services Ltd provide solutions in the following areas:
