Question Samsung TV grey screen TVs 0 Jan 22, 2020 Question Vizio # P502ui-B1E Black Screen With Sound TVs 0 Dec 5, 2019 Question 15 month old LG 75SK8070PUA black screen. I have unplugged everything including TV, waited 5 minutes and plugged back in, changed batteries in remote, rebooted, reset to factory settings, checked internet and WiFi connections. I'd suggest starting there to see what options or suggestions they can provide. Is this called the “Black screen of death”? I've factory reset it did no good. I purchased it at Nebraska furniture in Dallas, Tx area. I cannot get my 2 week old roku tv (TCL) 55 inch 4k to come on. Disney+ keeps kicking me out to home screen& Roku not carrying Spectrum Stream anymore. Roku TV has a screen mirroring feature that is based on Miracast standards. Thank you for your assistance. Is something I would buy in the future. Thank you everyone. • Roku TV will be sold exclusively in-store at Walmart beginning Nov. 29 while supplies last. How to FIX LG TV black screen if it wont turn on completely. I now can see the video. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. My tv went black but still have sound and everything that said so what I do next 06/15/2019 by tyreshiajones323 my screen goes black (sound stays on) at unpredictable times and I can play with it (on and off and back and forth to Smart TV function) and it comes back on. Roku offers the easiest way to watch entertainment content directly on your TV called Roku TV. Roku Smart Soundbar is the easiest way to add premium sound and powerful streaming to any TV. Each Roku TV manufacturer provides direct support for their products running the Roku OS. The TV screen periodically goes black at random times and appears to be off. Onn Electronics Tv reviews: Tv went black. Channels like Netflix have produced some award-winning shows such as Black Mirror, Orange is the New Black and Stranger Things. It’s only 20 months old and TCL says it depends on use, that I must have used it to much? Got a Roku device but it's giving you problems? It is A JVC I’Art Pro. Some Community users have reported that they unplugged their Roku TV for 5-10 minutes then plugged it back in and the issue was resolved. Easy to use and easy to clean. Manufacturer Support & Warranty Resources, CBS News is automatically turning on my captions, unwanted. Only other curiosity is that Roku turns on with TV rather than with remote. Not roku who only furnished the UI on TCL made tv. if you check on line this is a huge issue..  Bc of the loss of my roku tv i no longer use the platform and frankly i am hesitant to purchase another roku tv bc clearly they are not ensuring that manufactures that lhey license to are quality products with proper support    I get that they are not  at fault for the bad tv but they are in a position of influence and should  insist on certain standards  like say the tv sets should  with normal use last longer than a year or 2 yrs. • Roku Smart Soundbar The easiest way to add high-quality sound and powerful streaming to any TV*. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. I was wondering if your tv problem is fixed by now since I have the same exact problem with mine. It may be trying to run at 1080p and your TV isn't capable. The Onn 50-inch 4K Roku Smart TV cuts a few too many corners to keep up with the budget TV category, but it’ll suffice if you’re in need of an affordable Roku set while shopping at Walmart. It was set for standard and I toggled to widescreen. It is an older JVC connected to Express with The RCA cable that came with Express. Sound Bar, Sound Bar for TV, Soundbar with Built-in Subwoofer, Wired & Wireless Bluetooth 5.0 Speaker for TV, HDMI/Optical/Aux/USB Input, Wall Mountable, Surround Sound System for TV & Home Theater 4.3 out of 5 stars 4,971 We unplugged and plugged back in, we used the so called factory reset (hit the home Background Whether streaming content over the internet, watching an "over-the-air" program on the Live TV input, or viewing an external device (e.g., cable set-top box, game console, Blu-ray player), you can use a sleep timer to power off the screen on your Roku TV after a designated amount of time. Manufacturer Support & Warranty Resources. I have checked all HDMI and COAX cables on back. @Kaivika Thanks for the note here. Very clear picture. Flat screen plasma tv turns on but no picture or sound repair. Each Roku TV manufacturer provides direct support and warranty or repair services for their products running the Roku OS. As @Tivoburkee mentioned, have you tried contacting TCL support yet to inquire further? We've got you covered. Re: Tv screen keeps going black This is probably caused by the commercials being at a different resolution and/or frame rate than the program you’re watching. Early Black Friday deal: This onn. How to Fix Roku TV No I also have a Vizio that’s 5 years old with NO issues and a Westinghouse that is 4 years old with NO issues.Now I’m stuck with a broken Roku TV same del mentioned above, and Roku speakers that only connect to a Roku TV. Antenna imput diesnt work. I love this onn. Prefer a full refund. You'll want to contact your Roku TV manufacturer for more help with that type of issue. New Member • 4 Messages. Shady#TCL55s405. I recommend Walmart is rolling out the first-ever “onn.” Roku TV, which it is carrying exclusively in-store beginning Nov. 29 (Black Friday), while supplies last. It works great!! Roku did send me a second unit, which my editor and I hooked up to a TV in the office that had HDMI ARC. I have Express operating with WiFi. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. TCL Roku LED TVs may have a black screen fix by turning on the TV and pressing the home button 10 times. I have contacted TCL and they claim the problem is not an issue with the  TV and it was just a few months over a year and therefore out of warranty and they would do nothing. The on light is lit just below the screen, but screen shows nothing, no start screen, just appears to be off, but for the shining white on light below screen. TV operates correctly with other video equipment. But with Roku I have audio, program icons, timer circles, video frames—-everything but video. High-quality audio with a Roku streaming player built in. Just select the “Live TV” input tile on the Roku home screen and access more than 115 free live streaming channels from The Roku Channel. Problem began suddenly with no changes made to TV. one has to conclude it is a defect in the tv and TCL should be accountable instead they act like they never heard of anyone having the problem. Each Roku TV manufacturer provides direct support for their products running the Roku OS. The Roku / TV combination must reset its video parameters for each such transition and this can cause a short blackout. I can see everything I have seen before except when the video starts the screen turns black except for the progression lineI. Hi I am having a issue were my ONN roku tv is just shown a black screen but the sound is working 09/28/2020 by Mya Sings-Stuff TCL repairman came and replaced parts when my tv suddenly went dark for no reason, new parts didn't work either, TCL ended up sending me a check for my tv since it was still under 1st year warranty. Please post your Serial Number/DeviceID as well as the current firmware version and build number. Bought my TV in 2016 it's nice but last year I noticed it was flashing black screen then go to normal and now it's just gone a shade of black. TV sets are expected to function well past one or two years, Roku has an excellent product and really needs to set a much higher standard for the companies that they license their product to. Do not see a resolution setting under settings. That is kind of my point they are claiming it is not an issue they hear about often which is clearly not true. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. I have unplugged everything including TV, waited 5 minutes and When ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Solved: TV operates correctly with other video equipment. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, rewind twice and forward twice) we can tell it rebooted but nothing changed. We were able to easily pair our phones … Read on to learn some remedies you can try to fix the problem. This is occurring with any movie or TV stream via Netflix, Roku, Prime etc. I … TV Screen Goes Black Randomly – Power Light Still On Read More » My TCL roku tv brand new plug it in the the screen is black no sound, no picture it has a vertical white line on ii Black and White picture Samsung TV I have a hisense brand TV … Many apps to choose from, fun for the whole family. • Roku TV The first-ever onn. I have a 55″ HDTV. This Tv is only 4 months old. It allows users to stream both the free and paid content on your TV by using internet connectivity. Have you tried contacting TCL support yet to inquire further? If you are still experiencing an issue, we would suggest contacting TCL to see what options or suggestions they can provide. If  there is anything wrong with TCL tv, you either take it up with  the place you purchased it, or with TCL. The sound still works and the power light is still illuminated when the TV screen turns black. Size of the tv. The black screen issue on your TV screen is one of the problems that is probably solved by updating the firmware of your TV. Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. With this feature, you can stream games, watch movies, play music, or access your favorite apps from your PC and have a different visual experience I have the same problem, changed out tCon angel and power panel. We explain how to fix the most common Roku issues in minutes -- no tech support needed. I cannot find a resolution adjustment. The tv will come on and say the channel but no picture. Stopped working after less the 6 months. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Many Roku owners are complaining of a black screen after the bouncing Roku logo at startup. The backlight structure behind the front LCD screen on your Roku TV is divided into numerous zones of tiny lights, or LEDs. Tv is locked up. More than a smart TV—a better TV. Discovery Plus freeze, stuttering, hiccups. Roku TV edition is the next product in the growing new Walmart house The new onn. Each zone is dimmed or lit up individually depending on the contrast and lighting of each scene. When unplugged and plugged back in the screen showed the red roku background for a split second but it was out immediately, it was more like a flash. I'd suggest starting there to see what options or suggestions they can provide. I found 96 complaints about this TV on BBB website. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. Go tell. There is just no way a quality tv with normal wear and tear should fail so often for  the same reason - led backlights. i did this earlier and it did no resolve the issue but it now works. Roku Smart Soundbar. https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro... TCL 55" Roku TV screen is black but audio is still coming out, Bug - After pausing Video, playback button exits video app and goes to Roku channel, Tcl rokutv stuck on red screen off then back to red screen repeatedly. Stream brilliant HD, 4K, and HDR entertainment in room-filling sound with crisp, clear dialogue and dynamic bass. onn. It would be a great share of your experience since me and my Tv is in the parts unknown if the world to get support. But with Roku I have audio, program icons, timer circles, video frames—-everything but video. fyi this is an all too frequent problem with TCl tvs - the led back lights  fail  My tv lasted 15 months so out of warranty. If you’re in a similar boat to me, and get a black screen with sound when you try to play anything on Netflix on your device of choice, you can find out how to fix the issue by visiting this page. Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. A quick check onlline  illustrates the problem is common. I purchased a Samsung tv and although I miss Roku platform  the entire experience with TCL TV has left me uninclined to purchase a roku tv or device as a matter of principle. I submitted the problem on the roku website with a copy of my receipt, they say expect a response within 48 hours. I tried toggling between standard and widescreen again. 32 Class 720P HD LED Roku Smart TV! Roku Announces Limited Edition onn. When I turn on my Roku TCL tv I hear sound and see a black screen - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. Solved: Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. We would recommend trying that to see if that resolves the issue you are seeing. Thus, there is a need to perform this process and to do so you need to follow the steps below: Co-branded as “onn Roku,” the two products are selling for just $129 each at Walmart. 42-inch Class Full HD LED Roku Smart TV (100018254) is only $88. matter. • Roku TV and Limited Edition $18 Roku SE Player Exclusively at Walmart for Black Friday 2019-11-14T06:00:00-08:00 $29.99 Roku Streaming Stick+, $49.99 Roku Ultra and $149.99 Roku Smart Soundbar Price Specials at Major Retailers; Plus Nearly $65 Value in Entertainment from Hulu and Pandora with Purchase of a New Device Learn more about using your Roku TV, locate help resources, and share your experience. Need to know the TV make/model as well to determine if it's a resolution recognition issue. Add rich, crystal-clear sound and picture in one sleek device with onn. I can see everything (home screen, index listings, the video progression line, even the video frames beneath the ptogression line.). onn. TVs 2 Nov 4, 2019 Question TVs 1 1 OR OR Turn on Roku TV, press home 5x, Up 1x, left 2x, right 2x and wait about 30 seconds and the indicator light will do a series of flashes showing the TV is going into a hard reboot. To me, it sounds like you're set to an incompatible resolution.. go into the Roku settings and change the resolution to 720p and see if that resolves it.