You asked me for DM details a week ago to put me on the cash refund list, which I did. «Please note that this voucher is valid for 12 months and can be used for your future travel plans. Myself and fellow travel journalist Ed Finn interviewed the Air Passenger Rights Manager, Sarah Fischer from the Commission of Aviation Regulation. Latest updates for Jet2, EasyJet, Ryanair and more. “Ryanair offers vouchers and free travel because they are automated and would offer customers an alternative. Some Ryanair customers say they wait up to 10 weeks for a cash refund for their canceled flight. If you have booked via a third party website or travel agency and are still awaiting a refund, the reason for the delay may because Ryanair have not refunded the travel agent. However, British Airways and easyJet warn that once a voucher is chosen, it cannot be changed to a cash refund. Go to the brand's website which has opened for you in either another tab or window, or just click the website link. When will the leave payments be made and how long will it last? RYANAIR has immobilized 99% of its fleet due to the coronavirus pandemic. 15% Off 8 One-way Flights + a Free Checked-in Bag With Every Flight Booked For Erasmus Student With Valid ESNcard In its latest email to customers, Ryanair now states that vouchers will be automatically redeemed for cash if they are not used within 12 months. Ryanair have reported that they have received over 1,000 times the normal volume of flight cancellations, so there is no surprise that we are all experiencing delays getting a refund from Ryanair. Ryanair initially authorized customers to request a cash refund at the start of the coronavirus crisis. However, if you don’t want to accept the voucher, you can redeem your voucher for a cash refund, by submitting your booking details below – note this is only for customers who booked directly on Ryanair.com or via the Ryanair App. Gift vouchers are valid for 12 months (365 days) from the voucher issue date and can be redeemed here on www.ryanair.com or www.laudamotion.com. I hope you find it useful and it helps you secure a refund quickly. Fly for just £1 with Ryanair! I have visited more than 50 countries, as well as lots of towns and villages in Ireland. Then click 'Redeem a voucher/reward' and enter your voucher in the space provided Click 'Redeem' and continue to check out with your Ryanair … Travel vouchers can be redeemed for cash at the end of their 12 months’ validity period. – Russell Horne (@ russhorn25) April 29, 2020, I don’t know what is not clear @Ryanair – I asked and asked for a refund, but instead another email received today, again talking about a voucher – that if I don’t use in 12 months, then I will get a refund… really pic.twitter.com/fgFFSuTrLe, – Paul Rutterford #StayHomeSaveLives (@PaulRutters) April 28, 2020. If you have trouble getting your money back from Ryanair, you may be more likely to claim through your debit or credit card provider. A spokesperson for Ryanair said: “For any canceled flight, Ryanair offers customers all options defined by EU regulations, including free travel and cash or voucher refunds. Get a Ryanair voucher for cheap flights in January 2021. “Customers who choose not to accept a free move or voucher will be reimbursed in due course once this unprecedented crisis is over. Cheers, Sarah, Thank you for all the details for a Ryanair refund , I did put in my booking information on the link and it said my details weren’t correct . “. So, my husband and I document,'script','https://connect.facebook.net/en_US/fbevents.js'); In its latest email to customers, Ryanair now states that vouchers will be automatically redeemed for cash if they are not used within 12 months. Best of luck, Sarah. Travel Vouchers cannot be redeemed for travel during this time. 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This will need to be checked with your travel insurance provider. You are required to fill out a Customer Verification Form online and attach the following documents: Ryanair have confirmed that they will refund you directly, and not the travel agency who you booked through. Choose a voucher and head to Ryanair using our link. It is important to note that they can only carry out investigations in relation to flights departing from Irish Airports and flights arriving into Ireland from outside the EU where the flight is operated by an EU airline. It's very easy to be applied, I am sure you will not miss. Our Newsletter Subscribe to our newsletter to stay in touch about the newest Ryanair will not fly after the lockout if it has to keep the middle seat empty, warns Michael O’Leary. Booked with Ryanair direct , will never fly with them again, Hi Fiona, Yes I can imagine how frustrating it must be. The Ryanair General Terms & Conditions of Carriage apply. Simply click 'Plan' in the main menu of the website and select the gift voucher option under 'Travel Extras'. “In case you use the voucher in part, you will also receive the option of voucher for the balance or a cash refund after the expiration date. Discover the latest Ryanair flight sales, ticket sales and travel for less. You May Be Entitled To Expenses And Compensation. My website is full of tips, reviews and travel deals to help you plan your next trip away. t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, Certain countries require visitors to present a negative Covid-19 test on arrival, while others demand that you quarantine for 14 days – these are not grounds for a refund. You will also have to pay a surplus to get your money. Voucher Code Description Discount Type Expiry Date Up to 25% Off Seat Booking at Ryanair Online Deal 24 March Flights from £5.99 One Way in the Winter Breaks Sale at Ryanair Online Deal 6 March Gift Vouchers from £25 at To start the process, you must contact your credit card provider directly and indicate that you have not received the service for which you have paid. You may have received notification of the flight cancellation via email, and you may have been offered a voucher, however, if your flight is cancelled you can apply for a refund using this link: Ryanair may still send you a voucher even if you have applied for a refund. Which? Like many others, I received emails telling me that I could request a refund and I followed this process only to retrieve a travel voucher. A frustrated customer tweeted the airline: “I ALWAYS receive emails asking me to accept a voucher that I did NOT request. Getting refunds is not exactly easy during the best of times, but in a pandemic, it is obviously going to be a lot harder. For debit card payments or credit card purchases under £ 100, you may be able to make a claim through the chargeback system. The Ryanair email begins by saying ‘you have recently received an email with a voucher code to the value if your original booking’. Went thru all the bumf, pumped in voucher number....nothing!! Ryanair passengers must wait 12 months to redeem vouchers for cash refunds, Ryanair sent an email to customers with another change in refund policy, – I asked and asked for a refund, but another, received today, speaking again of a voucher – that if I don’t use in, 10 key points that will bring France out of the coronavirus lockdown, Did Trump’s coronavirus response sink him? Read: 10 Tips for travelling during Covid-19. The best thing was I could use 'change' left on the voucher another time. 14 Ryanair coupons now on RetailMeNot. Another passenger said, “I have now received another email telling me that you will reimburse me if I have not spent the voucher in 12 months. I have now received another email telling me that you will refund me if I have not spent the voucher in 12 months. I have filled out one of these forms personally and am currently awaiting correspondence from Ryanair to verify my request. I find 7 am is a good time for live chat. 3. Choose your theme. You must also begin your claim within 120 days of the transaction. Gift Cards are redeemable across the whole Ryanair network, that’s over 240 fantastic destinations! Choose from 900+ destinations worldwide and make memories. Ryanair have introduced a new policy for customers who are seeking a refund, but have not booked with Ryanair.com or via the Ryanair app. The airline said passengers can always choose not to accept the voucher and request a cash refund instead. Travel agencies have reported that they have received some refunds, however recently these seem to be harder to secure. If your flight has been cancelled and you have booked with Ryanair.com or via the Ryanair app, you can apply for a refund online. Ryanair boss accuses Richard Branson of “stealing” British taxpayers for £ 500m Virgin Atlantic bailout. Ryanair then includes a link at the bottom of the email for customers to accept their voucher. I received no indication of how long this will take, but I am currently waiting 23 days. Paste the promo code and click on Redeem. Flights from Dublin are mainly to UK airports, although they also fly to Amsterdam, Brussels, Berlin, Cologne and Lisbon. Check out my l, Happiest at the sea 4.9km from my home #, Looking for a holiday home on the #WildAtlanticWay, Happy Christmas Eve, one of my favourite days of t, I think the sign says it all ❤️ I need to beli, Home after a fabulous night at the @intercondublin, how to get a refund if your flight is cancelled by ryanair, what are my rights if my flight is cancelled by ryanair, Why You Need to Choose Porto For Your Next City Break, Flight Cancelled With Ryanair? Choose a flight, date and time. Ryanair Cheap Flights for February 2021 ️ Jet off with MyVoucherCodes ️ Get a sunny summer steal with cheap flights using a Ryanair discount or voucher code. The majority of flights from the UK are to Dublin or Cork, with European destinations Eindhoven, Lisbon, Budapest and Cork. Ryanair said cash refunds will be processed in a timely manner, but did not give an exact date. Join my mailing list to receive the best travel deals, tips and reviews that I send out every Tuesday. Give your No.1 something to look forward to. I have spent the last hour and a half trying to sort this out with them but have got NOWHERE!! You could try Twitter or live chat. The current flight schedule is in place until April 30, although it may be extended. “Ryanair’s repeated attempts to push coupons on customers who have made it clear they want the refund to which they are legally entitled are completely unacceptable. “Like many others, I received emails telling me that I could request a refund and I followed this process only to retrieve a travel voucher. In the unlikely event that Ryanair goes bankrupt, a travel voucher would not be financially protected. If you have exhausted all the steps above, and have still not received your refund from Ryanair, you can make a complaint to The Commission for Aviation Regulation.