I didn't bother sending mine in for this issue because I didn't want to be without a controller for the start of Apex Legends Season 2. TL;DR: The spacer under the faceplate doesn't stay where it's supposed to, so the solution is to "extend" it, move it or put something else in there that does the same thing, without moving around. While it feels nice in the hand and the customization options are fun it does not deliver the value you'd want from a $200 + controller. For a ~$200+ dollar controller, there are just too many issues to justify the cost while having a plethora of build quality issues. Instead I used this fix from reddit: Take the faceplate off, and you'll see a little spacer pad next to the ring. I put two on top of each other to space it out properly. Press question mark to learn the rest of the keyboard shortcuts. I eventually figured out that it was the connection between the Xbox mic adapter and controller. I was hoping to get a better idea of what sort of fuzzy pads you were talking about, and if you had to cut them at all? The face-plate is removable and available in several colors by pulling up on a cutout located on the right side, as it is on the Scuf Vantage. Pro Gaming Equipment & 100% UNCUT Games JavaScript scheint in Ihrem Browser deaktiviert zu sein. Here you'll find official updates about current and upcoming SCUF controllers, a space to ask and answer questions, and share your opinions. Custom design your own Xbox and PC controller. Via Reddit. How do I know if my controller is in warranty? Take the faceplate off, and you'll see a little spacer pad next to the ring. The controller even retains the old-style headset port in addition to the standard 3.5mm port. This one I had not expected and while there are plenty of people with other audio issues, I've yet to see other people with the exact issue. Should absolutely be stickied as this is a real fix to a problem that is very widespread with the prestige. Scuf controller getting stuck/drifting easy fix 2019 - YouTube Just got my prestige in yesterday and it was sticking right out the box. :p http://www.mel-ler.dk/dahf/15754950334705516765.jpg. Don't Buy It. But there is actually a better fix for this. See the picture below. I've already highlighted that SCUF customer service failed to deliver on the promised thumbsticks. My friend who bought the same controller had to RMA his with ridiculous wait times to get it back, Redditors being over-billed for repairs, and just slow response times to my other non-related inquiries. Towards the bottom of face plate more. By using our Services or clicking I agree, you agree to our use of cookies. It seems they're not giving the adhesive enough time to cure during the manufacturing process at SCUF. Take the faceplate off, and you'll see a little spacer pad next to the ring. See the picture linked to below. I'd rip off my headset in pain. How do I return my order for a refund? Shout out to u/H34vyGunn3r for giving me better words with which to describe the issue ;), http://www.mel-ler.dk/dahf/stickstuck.jpg. Cookies help us deliver our Services. And no need to use anything from store or any modifications to default spacer. That and the fact that these controllers take nearly 50 days to ship is just a poor experience for me. I wrongly concluded that the weight of the longer sticks helped snap the stick back in place. The biggest issue with the Scuf Prestige, and I have the Xbox version is the thumbsticks get stuck in a downward position. New comments cannot be posted and votes cannot be cast. The Fix for Stuck SCUF Thumbsticks Take the faceplate off, and you'll see a little spacer pad next to the ring. But I'm not alone. Find out why over 90% of professional gamers use SCUF There's no need to send the controller back and be without it for weeks, since it's an easy little fix. Really defeating the purpose of getting a $200 controller with extra long battery life. I cancelled my RMA with SCUF and asked them to just send me another pair of longer thumbsticks and they agreed. So i just removed mine, and after a little trial and error of finding the perfect spot, i just super glued the stock spacer back on, and am getting no stick whatsoever. I switched both of my sticks to the longer thumbsticks included with the controller and the problem seemed to go away. UPDATE: I ended up putting some fuzzy sticky pads under the faceplate instead of "extending" the spacer, as it seemed to keep moving and nullifying the effects of the fix. Yea ignore my question now I fixed it lol. My right stick began sticking after only a week. I've tried everything on my end and almost a year later have just gotten use to it. It was awful. It’… SCUF Infinity4PS Precision Thumbsticks SCUF Precision thumbsticks are available in different colors, shapes, and sizes, to guarantee a superior level of comfort and accuracy. I did it by adding small pieces of these little sticky notes I have. The fix is to just "extend" this spacer a bit. I've been able to play without it by connecting directly to the headphone jack on the controller but now lose the ability to control the volume properly. I was actually hoping this could get stickied, so the solution could reach more people who'd be spared the pain of being without their Prestige for weeks while it gets repaired. Thanks!!! If you sell a premium product, you need to have premium support or you degrade all brand-equity you've built up. I had the same problem and I did send my scuf back the repair did cost 60 pound so it's a fucking scam 2 weeks later the problem still their and I have tried you tip it worked THANKS!!!!! I guess they're supposed to be feet for ceramics and stuff you don't want scratching your shelves or some shit. I did it by adding small pieces of these little sticky notes I have. I hate to say it because I've recommended it to some friends but after a few months of use it is plainly apparent that the value is not there. Realizing it was a spacer issue was all thanks to you. Xbox Scuf Controller- Left stick stopped working when pressed down So I was playing Fortnite for a couple of hours today when I decide to take a break. If your right stick is getting stuck, it's most likely because this spacer has moved slightly. I'm very happy to hear that this worked for you. It seems they're not giving the adhesive enough time to cure during the manufacturing process at SCUF. Exklusiver Onlinehändler für Astro Headsets & SCUF Controller in Deutschland. Step 5: Look at the thumbstick and make sure the tail of the SCUF logo is positioned at the bottom left. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. ANOTHER UPDATE: These are the furry pads I ended up putting in there. Thank you . Scuf Prestige Custom Controller for Xbox One and PC. I've had to connect it with the included cable and move my chair directly in front of the TV. Welcome to r/ScufGaming! Rather than trying to make spacer taller, you just need to move it more down than in your pic. I've had this controller for a few months and only play an hour or 2 every few days and I'm shredding these sticks. Scuf Prestige Gaming Controller Review – DO NOT BUY. Anything that's not too thick (but not too thin) that'll stick to the spacer should do the trick. This can done in minutes, and was the only fix I could find online. COVID - How has COVID-19 Impacted SCUF's repair process? While playing games occasionally the audio would cut out and I'd get an ear-piercing loud static noise coming through my headset. The Scuf Prestige is the latest controller from Scuf Gaming. While hilarious at first we thought that it might just be an issue with his controller but a quick internet search reveals thread, after thread,  after thread, after thread of people having all kinds of issues with Scuf products. I've updated the post at the top. The one unique analog stick is slightly taller and features a face that curves outward instead of inward. When research controllers it essentially came down to this or the Microsoft Elite controller and seeing as the first version of the Elite had it's own issues combined with the strong reviews of other Scuf controllers, it did not take long to land on this one. The Xbox audio adapter doesn't fit properly. http://www.mel-ler.dk/dahf/15754950334705516765.jpg. The controller will not stay connected to the Xbox for more than a few minutes at a time. The fix is to just "extend" this spacer a bit. Looks like you're using new Reddit on an old browser. Can this be resolved? That doesn't happen when the faceplate is on. ***Post moved … If the fix seems to stop working, try putting something entirely different in there, instead of "extending" the spacer, as it seemed to keep moving in my contoller. It has gotten to the point where some days it will not even connect at all. FAQ - My SCUF Vantage thumbsticks are getting physically stuck. Improve your gameplay with remappable paddles, interchangeable thumbsticks, and adjustable triggers. The left analog stick lost its sensitivity and gets stuck moving up or down and is a real problem, if anyone knows how to fix this please help. At first, my buddy had this issue and he would in an Apex Legends gun fight and randomly start spinning around out of control. The controller comes with two sets of analog sticks, ... Scuf sells extra faceplates and plastic rings that line the analog stick movement areas. © ArmChairEmpire.com 2016-2018. THIS CONTENT IS PROVIDED 'AS IS' AND IS SUBJECT TO CHANGE OR REMOVAL AT ANY TIME. The fix is to just "extend" this spacer a bit. Despite all of the other issues, this one is the most frustrating. There really isn't anywhere else to start but the issues with this controller and for a ~$200 controller there are far too many issues. I'd recommend waiting until the Elite 2 comes out in November. Then place the thumbstick back onto the thumbstick shaft and press firmly to secure. This isn't just an isolated case with the Prestige model. The pictures speak for themselves. How do I return my product for a repair or upgrade? The front design is nearly identical, with buttons and sticks in the exact same locations. Anything that's not too thick (but not too thin) that'll stick to the spacer should do the trick. My right analog stick would move up on its own at random and I tried everything from resetting it, to opening it up to clean all of the contacts and prop up the little squishy bit that presses the plastic circuit to make contact with the circuit board. I've read that wifi routers could be interfering with signals so I removed the router from this side of my house and hardwired the Xbox with a 50-foot long Cat5e cable and it still disconnects. What is the Scuf Gaming return policy? Basically, the right stick is getting stuck because the faceplate is restricting its movement. Since face is magnetic, if the bottom part of the face plate is not spaced properly from controller, the stick will magnetize stuck. Apply some material to increase the padding. If I am outside of my warranty, can you still repair my item? If your right stick is getting stuck, it's most likely because this spacer has moved slightly. so far ive got 2 problems with the thumbsticks. So i got the scuf vantage yesterday, and im pretty mixed on it. If your right stick is getting stuck, it's most likely because this spacer has moved slightly. What is the SCUF warranty? First off i want to thank you. As you can see, it has been 2 months and I've not heard a peep from SCUF. Hey! When you first take the Scuf Prestige out of the box, you’ll think you were accidentally sent a standard Xbox One controller. The fix is to just "extend" this spacer a … Each thumbstick can be removed and replaced in seconds without removing screws o I'll edit the OP later. http://www.mel-ler.dk/dahf/furries.jpg, A THIRD UPDATE: u/D33z349849 pointed out the PAINFULLY OBVIOUS and perhaps easiest fix: Move the dang spacer! As you could probably guess, having an analog stick get stuck while in the middle of a heated Overwatch match isn’t exactly ideal, ... SCUF provided free review product for coverage purposes. Before my friends and I found that fix above, I was testing all sorts of things to try and find a fix and I thought I did. I'll repeat my earlier sentiment, do not buy this controller. This post saved me the hassle of sending it in. Pre-order the Elite 2 from Microsoft. I'll get to their poor service in a minute. Sie müssen JavaScript in Ihrem Browser aktivieren um alle Funktionen dieser Webseite nutzen zu können. Creating a Return. 3-4 hours go by and I hop on Fortnite again to play the new season, what I come to find is that my left stick which is … Sorry for the wait. CERTAIN CONTENT THAT APPEARS ON THIS SITE COMES FROM AMAZON SERVICES LLC. I can't get a picture of the problem but it barely fits properly so any movement knocks it loose and causes this skull-piercing noise. If your right stick is getting stuck, it's most likely because this spacer has moved slightly. I hope this helps. Of course! This carries over to other models on other platforms and that's an issue. All rights reserved. so i have a similar problem but my white bands inside of the sticks cause them to get stuck even when the faceplate and analog sticks are off... anyone have a solution for this?